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What You Agree To When You Use hb77

These terms set out the rules that apply to your hb77 account — how it works, what we expect from you, and what you can expect from us.

Account EligibilityWallet RulesBangladesh Access ConditionsYour RightsHow to Contact Us
hb77 What You Agree To When You Use hb77
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We take the handling of your account information seriously. Here is how we approach the four areas that matter most — data security, cookies, retention, and your right to request changes.

Account Security

Your account is protected with SSL encryption and OTP verification on login. If you notice unusual activity, contact support immediately through live chat to lock your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the footer of any page.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of what we hold via the dashboard.

Requesting Changes

To update, correct, or request deletion of your personal data, submit a request through the Account Dashboard under Settings. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries directly. You can reach us through live chat, email, or your account dashboard — pick whichever works for you.

Live Chat Open the chat widget from any page on hb77. For legal queries, select the Account and Terms option from the topic menu.
Email Support Send your legal or account query to our support address listed in your account dashboard under Help and Contact.
Account Dashboard Log in and go to Settings, then Help. You can submit a formal account or legal request directly from there without leaving the platform.

Common Questions About hb77 Terms

These are the questions we get most often about account eligibility, data rights, and how our terms work in practice.

Access depends on your local law and whether your region is eligible. Check the legal position in your area before opening an account — we cannot make that determination for you.

Wallet ownership must match your registered account identity. Using another person's bKash, Nagad, or Rocket wallet is a breach of our terms and may result in your account being suspended.

Log in, go to Settings in your account dashboard, and submit a data request under the Help section. We will respond with a summary of the information we hold on your account.

Yes. Submit a deletion request through the Account Dashboard. Some data may be retained for a period after closure as required by applicable law, but we will confirm what applies to your account.

We notify you through your registered contact details when material changes are made. Continuing to use the platform after that notification counts as acceptance of the updated terms.

Reach our support team via live chat on hb77 or through the Help section in your account dashboard. Select Account and Terms as the topic so your query reaches the right team.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.