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How hb77 Handles Your Personal Information

Your account data, payment details, and browsing activity on hb77 are handled with clear rules — what we collect, why we collect it, and how you can request changes. Access and use of this platform depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
hb77 How hb77 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two things we keep consistent across every account on hb77. Here is how we handle the data we hold about you.

Encryption in Transit

All data exchanged between your device and hb77 — including payment confirmations from bKash, Nagad, and Rocket — travels over SSL-encrypted connections. Your session data is never sent in plain text.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept while your account is open and for a defined period after closure, in line with applicable regulations. You can request deletion of non-essential data by contacting support.

Access and Correction

You have the right to request a copy of the personal data we hold about you and to ask us to correct anything that is inaccurate. Submit your request through live chat or email with your account details.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about what data we hold, want to correct something on your account, or need to submit a formal data request, our support team handles these directly. Responses are sent to the email address registered on your account.

Team online

Live Chat

Open the chat widget from any page on hb77 to reach the support team. Identify your query as a privacy or data request so it reaches the right person.

Email Support

Send your data request or correction query to our support address. Include your registered account email so we can verify your identity before acting.

Account Settings

Some details — like your contact email or phone number — can be updated directly inside your account settings without contacting support.

Privacy Policy — Questions Answered

These are the questions we hear most often about how your data is handled on hb77.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account against unauthorised access.

We do not sell your data. We may share it with payment processors to complete your bKash, Nagad, or Rocket transactions, and with authorities if required by applicable law in your region.

We store transaction references and amounts to reconcile your account wallet. We do not store your mobile banking PIN, OTP, or full wallet credentials at any point during the transaction.

Your data is retained while your account is active and for a period after closure as required by applicable regulations. Contact support if you want to know the specific retention period that applies to your account.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and send the data to your registered email address.

Reach out through live chat or email. For corrections to contact details, you can also update them directly in your account settings. Deletion requests for non-essential data are handled by the support team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.